Patient Family Advisory Council


NKC Health's Patient Family Advisory Council (PFAC) engages former patients and their family members in conversations about ways the hospital can continue improving overall patient experience, safety and outcomes.

PFAC Goals

  • Advising on identified focus topics to improve processes with the goal of providing excellent patient and family experiences
  • Being an active and cooperative participant in council meetings and/or activities
  • Bringing new perspectives about the patient care received at NKC Health
  • Providing timely feedback to improve and impact future patient care
  • Being an advocate for patients and family members receiving healthcare services at NKC Health
  • Serving as advisors on committees such as quality and safety, patient satisfaction, etc. as requested by NKC Health staff
  • Championing NKC Health approved initiatives that enhance patient experiences, safety and outcomes for patients and families

The Voice of Patients and Families

The council includes seven patients and/or family members who have received care at NKC Health, as well as employees and leadership.

View our brochure

Complete an Application

If you're interested in serving on our PFAC, submit an application online and someone will contact you.

Apply for PFAC

Contact Us

Questions? Contact PtExp@nkchealth.org